Who Is It For?

All types can play live escape games.

  • Gamers

    Anyone who enjoys gaming from table top to PC and console will enjoy escape rooms.

    Creatives

    Creative people enjoy having their minds open to new things.

    Leaders

    People like bossing others around, nuff said.

    Puzzle Solvers

    Anyone who enjoys playing games, solving puzzles, and figuring out riddles will love an escape game!

  • Group Outings

    Getting together with work friends, high school buddies, or even book clubs. Everyone who wants to bond.

    Team Building

    This is a great experience to build team work and critical thinking among teammates and co-workers.

    Date Night

    This is a fun way to spend an evening getting to know each other. Not just sitting in a theatre watching it happen, you are making it happen.

    Hang w/ Friends

    For people who want to spend some time with their besties.
    Making new friends: Find some new friends playing a game with someone new.

Explainer Video

These are the basics you need to know about an Escape Room HQ adventure.

Common Questions

These are our most common questions by participants. Click on the question to expand and see the answer. Have another question? View our full page of FAQs or drop us a line.

How do I Book?
Use our online booking system to reserve your Escape Rooms experience. It’s easy to use:
 Booking link
How do I book a Corporate Event?
Escape Rooms HQ is a great way to have a team-building event for your company, church group, school class, or sports team. For more information on booking your corporate/team event, contact the Escape Rooms HQ team today.
Do I need to Bring Anything?
You don’t need to bring anything special. Everything you need is found in the rooms. Casual, comfortable clothing is highly recommended.
Is There an Age Limit?
Age limit is more about being able to understand puzzles. Puzzles and clues will be more difficult for younger children (Although, sometimes young children see a puzzle in a way that an adult can’t. Giving them a unique perspective.) We design the rooms to be a challenge. However, they are not scary in any way, and all content is appropriate for children. Children from ages 7-12 are encouraged to participate but must be accompanied by an adult. All participants under the age of 18 must have a waiver signed by a parent or adult chaperone. Yes, we do allow mothers to complete our escape rooms while carrying babies in slings. We simply ask that you exit the room if your baby begins to cry and disrupt the experience for other guests.
How Long Does it Last?
This will all depend on the skill of the group and their ability to communicate with each other. The maximum time to complete a room is 60 minutes; however the minimum time is entirely up to you! Prior to the experience, plan to spend 5 to 10 minutes in a group briefing session. After the experience plan for 5 to 15 minutes of walk through where we will explain all the puzzles and how the room worked.
Do You Accept Walk Ins?
We do, but we encourage our customers to make an advance reservation to secure the desired game and time slot.
How many people will be in the room with me?
The group maximum size for each of our Escape Rooms is 8 people. The Challenge rooms can have a maximum of 6 people per room but since these are two identical room we can do teams of six to total 12 people. If your group less than the maximum size additional team members may be added. You can reserve the rooms as a private group, just chose “Private Event” on the booking page to book the entire room for yourselves.
Are each of your adventures different?
Yes! Each of our rooms have a different story, theme, and puzzles. They are completely different. The rooms have different puzzles and scenarios. You can test your wits again and again with each different room.
Is Escape Rooms HQ handicap accessible?
The short answer is yes. If you are concerned about handicap access for a member of your group, please contact the Escape Rooms HQ team in advance so we can address any concerns. We want everyone to enjoy the experience!
Do you offer discounts for children?
Yes. Tuesday through Thursday there are no restrictions. On the weekends (Fri-Sun) children under 8 are only allowed if your group has booked the entire room. Any child under the age of 7 years old will be admitted free if part of a paying team. The child must be accompanied by their parent or guardian to be eligible. If a family has multiple children under the age of 7 years old, the children will be admitted for free as long as there are at least two paying adults, and the addition of children doesn’t exceed the maximum number of players allowed in the room. The child must be part of the immediate family (a friend of the child may not enter the room for free). Please call us if you have any further questions.
How challenging is it to escape?
Everything you need to be successful is in the rooms. It’s really up to you. Teams will need to use their minds and communication skills to be successful. That said, our escape rooms wouldn’t be fun and rewarding without a challenge! If you and your team are not able to complete the room in the allotted time, we encourage you to come back and test your wits against one of our other rooms.
Will I have to sign a waiver?
Yes, every participant must sign a waiver form. All participants under the age of 18 must have a waiver signed by a parent or adult chaperone.
My team is super eager to try the escape room and we have arrived early! Can we start earlier?
We love your enthusiasm! However, we have a tight schedule and do need to start at the correct time. If your team arrives early, you will need to wait in the lobby until we have finished resetting the room.
Where can I park?
There is ample parking onsite.  We are located at Main St #495, Lewisville, TX 75067. You can find a map in the Contact link, or if you get lost, call 469-312-8777 and we’ll give you directions.
Is the game scary? Will anyone jump out and scare us?
No. Our rooms are designed to be challenging and immersive. We use high-tech props and complex multi-chamber rooms, but nothing is designed to scare you except maybe your countdown clock!
Is it safe to play? Can I exit the room during the game? What if I’m claustrophobic?
Your safety is our top priority! You may exit the room during any point of the game. The game is all about solving puzzles to find your way out. Many people who are claustrophobic have reported that they felt no symptoms of claustrophobia in the rooms. However, if someone feels unwell for any reason, the doors are unlocked. Feel free to exit and enter as much as you like. But the clock does not stop counting down! And no, leaving the room doesn’t count as ‘escaping.’ Escape Rooms HQ adventures are monitored by security cameras, allowing us to easily assist you if you have any difficulties.
What is the appropriate age for the game?
Our escape games are designed for persons over the age of 12. Participants who are 12 years or younger must be accompanied by an adult. Children will need a parent or guardian’s signature on a waiver in order to play the game.
What should I wear?
Casual, comfortable clothing is highly recommended.
Can I bring in more people once I’ve made a booking?
Yes, as long as your total booking doesn’t exceed the maximum number of players. For example, if you booked for 4 people and another friend decided to join on the day of, the difference can be paid on arrival.
Where can I put my belongings?
We prefer that you leave extra items in your cars but you are welcome to bring things into the room with you. We recommend that you keep track of you items like purses and backpacks. If you put them down in the rooms, tell everyone there that it’s yours. You wouldn’t want someone to think it is part of the adventure and pull everything out of it.
What if we are stuck during a game and run out of ideas?
Our games are indeed very challenging! You are encouraged to ask us for hints when needed by speaking clearly in the room. We can see and hear you and will give you clues when asked.
Is it possible to host a birthday party/school-visit/team-building event at Escape Rooms HQ?
Of course! Our venue is the perfect place to host your next event. Each room is suited for a maximum of 10 players. Group over 10 will be divided between our rooms. Companies are also encouraged to book multiple rooms for larger groups. Please call us to make a booking or for more information. A package will be tailored-made to suit your needs.
How long can I play for?
Our Escape Adventures are limited to 60 minutes. Our Escape Challenges are 30 minutes.
Can I take photos or video in the game room?
No photos and videos are allowed. Cameras are not allowed in the room.
Are bookings refundable?
No. All sales are final. However, you may reschedule your booking if you contact us at least 24 hours prior to the reservation. We encourage all participants to arrive at least 15 minutes early in order to check belongings and receive the game briefing. Unfortunately, if you are late, it will take valuable minutes off your game time, minutes that could cost your success. If you are more than fifteen minutes late, your booking will automatically be cancelled. All sales are final. Our game is a live event, so once a booking is confirmed, refunds and cancellations are not accepted.
What is the minimum and maximum size of my group?
We have a standard minimum and maximum number of players, 2 to 8 people. If you have more people you may need to split into teams and play different rooms. The rooms have a maximum of 10 people though. If you need to go beyond the standard 8 max, just give us a call and we can help you get it done.
Do you have wheelchair accessibility?
Yes.
Do you offer discounts for children?
Yes. Tuesday through Thursday there are no restrictions. On the weekends (Fri-Sun) children under 8 are only allowed if your group has booked the entire room. Any child under the age of 7 years old will be admitted free if part of a paying team. The child must be accompanied by their parent or guardian to be eligible. If a family has multiple children under the age of 7 years old, the children will be admitted for free as long as there are at least two paying adults, and the addition of children doesn’t exceed the maximum number of players allowed in the room. The child must be part of the immediate family (a friend of the child may not enter the room for free). Please call us if you have any further questions.
Do you offer discounts for large groups, such as corporate team building?
Yes. We encourage team building and if you book two full sessions, the discounted price of $27.50 per person applies during checkout. To take advantage of this price in your online order, select your first preferred room, day and time, then once that is in your cart, select “continue shopping” and select your second room, day and time. When two full sessions (i.e., two rooms with at least six people) are booked and are in the shopping cart, your price will reduce automatically.  Please call us if you have any further inquiries.

Have a question or concern we didn’t address above? Contact the Escape Rooms HQ team today.